BOZEMAN DEACONESS HOSPITAL HEALTH GROUP CLINICS EARN NATIONAL RECOGNITION FOR PATIENT-CENTERED CARE

SEPTEMBER 14, 2011
Clinics are first in State of Montana to earn Level III Medical Home Recognition

The National Committee for Quality Assurance (NCQA) announced that four Bozeman Deaconess Health Group primary care practices have received recognition from the Physician Practice Connections—Patient-Centered Medical Home (PPC-PCMH) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships. Notably, the Bozeman Deaconess Health Group clinics are the first in the State of Montana to earn Level III Medical Home Recognition. Practices receiving recognition are Bozeman Deaconess Bridger Internal Medicine, Bozeman Deaconess Hathaway Internal Medicine, Bozeman Deaconess Internal Medicine Associates, and Bozeman Deaconess Family Medicine and Pediatrics.

“This Level 3 Medical Home recognition is a significant accomplishment for Bozeman Deaconess Health Group and is another affirmation of an organization always focused on safe and high quality care to our patients and community,” says Bozeman Deaconess Chief Administrative Officer Stan Moser.

The Patient-Centered Medical Home (PCMH) is a promising model of health care delivery that aims to improve the quality and efficiency of care. PPC-PCMH identifies practices that promote partnerships between individual patients and their personal clinicians, instead of treating patient care as the sum of several episodic office visits. Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s health care needs and coordinate treatments across the health care system. Medical home clinicians demonstrate the benchmarks of patient-centered care, including open scheduling, expanded hours and appropriate use of proven health information systems. Early evaluations of the PPC-PCMH have shown promising results in improving care quality and lowering costs by increasing access to more efficient, more coordinated care. By avoiding unnecessary hospitalizations and emergency room visits, these early results are producing savings for payers, purchasers and patients.

“The patient-centered medical home promises to improve health and health care,” said Bill Pfingsten, Vice President of Bozeman Deaconess Health Group. “By following this model of care, we’re able to focus on a patient-centered goal—keeping the patient healthy and preventing illness.”

To receive recognition, which is valid for three years, Bozeman Deaconess demonstrated the ability to meet the program’s key elements embodying characteristics of the medical home. The standards are aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

Bozeman Deaconess Health Group primary care clinics with electronic medical records met key program components in the following areas:

• Written standards for patient access and enhanced communications
• Appropriate use of charting tools to track patients and organize clinical information
• Responsive care management techniques with an emphasis on preventive care
• Adaptation to patient’s cultural and linguistic needs
• Use of information technology for prescriptions and care management
• Use of evidence-based guidelines to treat chronic conditions
• Systematic tracking of referrals and test results
• Measurement and reporting of clinical and service performance

To find primary care medical practices and clinicians affiliated with practice sites that have been recognized by the Physician Practice Connections—Patient-Centered Medical Home program please visit http://recognition.ncqa.org. For further information, contact NCQA Customer Support at (888) 275-7585.
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