BOZEMAN DEACONESS HOSPITAL AMONG THE TOP 15% IN THE NATION

APRIL 10, 2013
Today, Bozeman Deaconess Hospital announced it has been named one of a select group of hospitals identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stay, as measured by Healthgrades, the leading online resource that helps consumers search, evaluate, compare and connect with physician and hospitals.

Bozeman Deaconess Hospital is recognized by Healthgrades as a 2013 Outstanding Patient Experience Award Recipient. The hospital is ranked among the Top 15% in the nation for Patient Experience and is the only recipient of this award in Montana.

To be eligible for the Healthgrades 2013 Outstanding Patient Experience Award, Bozeman Deaconess Hospital must meet the clinical quality threshold for this award and have data for a minimum number of HCAHPS surveys:

• Clinical Quality Threshold – Bozeman Deaconess Hospital ranked among the top 80% of hospitals for clinical quality as ranked by average z-score across the conditions and procedures that Healthgrades evaluates using Medicare data.
• Minimum Number of HCAHPS Surveys – Bozeman Deaconess Hospital had data for at least 100 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys to reliably assess performance.

“Our goal has been to have every employee be patient-centered,” said Chief Medical Officer Bill Robinson, MD. “This award is evidence our employees are meeting the challenge. Besides providing the correct treatments, we are striving to make Bozeman Deaconess Hospital as patient-friendly as possible.”

“As hospitals continue to struggle with the delivery of high-quality, safe care in the face of mounting financial and regulatory pressures, the hospitals who have achieved Healthgrades 2013 Outstanding Patient Experience Award stand above the rest in terms of providing the most positive experience for patients during their hospital stay,” said Evan Marks, EVP Informatics and Strategy. “This exceptional performance reflects a commitment to superior quality of clinical care.”

“For the staff, creating an excellent patient experience is delivering the kind of high-quality, safe care they would want for their own families,” said Vickie Groeneweg, Chief Nursing Officer and Vice President of Patient Services. “To that end, we have implemented processes that enhance safety and communications such as hourly rounding, preventing interruptions when medications are administered and bedside reporting where patients and family members can participate. We’ve also added comfort measures, such as providing ear plugs and face masks at night to improve sleeping conditions. We want to know if a patient feels he or she is not getting the kind of care they need, so we developed Condition H,” Groeneweg added. “By placing a Condition H call, patients have an avenue to get assistance when they feel their needs are not being met.”

These measures undertaken have shown that Bozeman Deaconess Health Services is committed to providing highly reliable, coordinated, exceptional care.

For more information about Healthgrades, to download a full copy of the report or to get information about hospital and physician quality, visit: www.Healthgrades.com today.

Announcements

SIGN UP FOR OUR PATIENT PORTAL

PATIENT PORTAL GETTING STARTED
As a patient of Bozeman Deaconess Health Group, you can now access important information in your medical record, request an appointment, and communicate with your medical office team online, with the click of a button, anytime of the day or night.
Go To Patient Portal

Nutrition Specialists

CUSTOMIZED DIET PLANS MADE SPECIFICALLY FOR YOU

Bozeman Deaconess Nutrition Specialists provide nutrition assessment and customized diet plans to help individuals achieve their nutrition goals.

NUTRITION SPECIALISTS

Nutrition plays an active role in all of our lives. Nutrition information is everywhere; however, making sense of the information, identifying fact vs. fiction, applying the concepts into everyday lives and staying motivated to transform your efforts into your lifestyle can be challenging. Bozeman Deaconess Hospital’s Registered Dietitians are available to assist you through education and counseling to make the necessary nutrition changes to improve you and your families’ health.

Bozeman Deaconess Nutrition Specialists provide nutrition assessment and customized diet plans to help individuals achieve their nutrition goals.

Our services include nutrition education and counseling for:
  • High Cholesterol 
  • High Blood Pressure
  • Food Allergies
  • Celiac Disease
  • Individual Weight Loss
  • Failure to Thrive for Children
  • Nutrition & Pregnancy
  • Eating Disorders - Post inpatient treatment (coinciding Physician and Psychiatric care required)
If you are ready to improve your health through improving your diet please call (406) 414-4600.
ANNOUNCEMENTS

 

ASK, ANSWER, LEARN
MEET THE PHYSICIANS
ANNOUNCEMENTS
MEDIA CENTER
RESOURCES
EVENTS
FINANCIAL SERVICES
Bozeman Deaconess Hospital is pleased to provide this information to help you understand our patient billing practices. We are committed to fulfilling...
Bozeman Deaconess Hospital    |    Foundation    |    Synergy Medical Spa    |    Advanced Medical Imaging    |    Hillcrest Senior Living    |    The Knolls at Hillcrest